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Recovery resources

The working documents behind the playbooks - free with an email, usable the same afternoon.

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Checklist

Cloud Credit Eligibility Checklist

A 5-minute yes/no checklist across all three recovery channels: whether your incidents are claimable, which startup programs you qualify for right now, and which invoice lines deserve a dispute.

Stacks of US dollar bills
Playbook

The Cloud Credit Recovery Playbook

The complete recovery reference in one document: all three recovery channels (SLA credits, startup programs, billing errors), the per-provider claim mechanics and deadlines, and the quarterly recovery routine.

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Templates

SLA Claim Email Templates (AWS, Azure & GCP)

Ready-to-send claim templates for all three providers - the exact structure reviewers need: SLA citation, incident window, measured uptime, tier, and requested credit. Copy, fill, file.